In the midst of a lush area at the edge of an exotic jungle, it is surrounded by cenotes, mangroves, and a natural lagoon. All day, the Kids Club caters to children of 2 to 12 years, while the entertainment staff plans different adventures for teens. We did not use the a la carte restaurants so much (we really like buffets!). Hello, I am currently staying here at the resort in playa del Carmen, can someone help me make reservations at the Japanese restaurant and how do I get in the Brazilian steak house with kids? I’ve asked all this several times at the front they said they would send all this info to the room and I never received it!!! Check them out below. I was also wondering how recent you’re trip was because one review said it’s under new management and not as good as it used to be. The towels were replaced, even though I asked for them not to be. Can I get a list of the activities and shows with times? Any help would be greatly appreciated and would possibly prompt me to come back? Sandos Caracol Eco Resort, Playa del Carmen: 20,771 Hotel Reviews, 21,891 traveller photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 … One of the top attractions in Playa del Carmen and the Riviera Maya are the cenotes. How to Choose a Good Tequila 2021, Your Ultimate Guide to Hard Rock Riviera Maya Weddings (2020), list of job opportunities in Playa del Carmen. Also how can I view the room service menu? They do invite all guests on their “vacation club” tour, but in a tricky way. Upon arrival we were approached to make our reservations for dinner. Browse Venue prices, photos and 174 reviews, with a rating of 4.8 out of 5. GreenLeaders Silver level Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. That was enough. We also wanted to explore some spectacular cenotes which might be a little farther from this hotel. We look forward to welcoming you back at your earliest convenience. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Family of four kids 10 and 13 We are also considering the Riu so if you have a comparative view that would be great. This resort provides a wonderful environment where you are immersed in nature, surrounded by wildlife and beautiful lush landscapes. If you are a hardcore foodie, this may not be the resort for you. All in all, they are easily one of the most eco-friendly hotels in Playa del Carmen. There was always chairs available. Walk around the Sandos, explore the grounds. There is a serious lack of education when it comes to sustainability here. While I know of, and have visited, other hotels in the area with much better beaches (storms have removed most of theirs), I chose Sandos because of available activities for my young granddaughters. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Warren B Web Relations Manager Sandos Caracol Eco Resort, Tripadvisor Plus Subscription Terms & Conditions, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Hotels with Complimentary Breakfast in Playa del Carmen, Hotels With Entertainment in Playa del Carmen, Hotels near Vassa Spa at Azul Beach Reosrt The Fives, Hotels near Wayak Spa at Viceroy Riviera Maya, Hotels near Tequileria El Rincon Ranchero. Choose between fully furnished spacious villas, and up to 5 different family room options ranging from standard rooms to breath-taking penthouse suites. The resort is located on a wide stretch of white sand beach. Board games, sports, it really doesn’t matter. Rest assured that we will let Frederico know of the praises you sent his way! I was happy. Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,708 traveler reviews, 21,760 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #41 of 270 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. The resort was so beautiful, the staff were wonderful and they are really taking the pandemic seriously! One of our amazing Travel Specialists will contact you shortly, with information the The Sandos Caracol and it’s room types and locations . I haven’t even received a map of the place!!! 121 reviews of Sandos Caracol Eco Resort "A wonderful all inclusive resort for the entire family to love!!!! Any input will be appreciated. Not much to see. The sea is turquoise, the water is clear, but expect a few rocks here and there. Hi Susan, Thanks for having taken the time to share your straight to the heart comments and opinions of your recent stay with us at Sandos Caracol Eco Resort. Rest assured that we will let Richi, Kevin, Ruben & Annayrui know of the praises you sent their way! One of our awesome Travel Specialists will contact you shortly with more information on both , Wow! Enjoy your vacation! Review of Sandos Caracol Eco Resort Reviewed June 25, 2019 Malena at the reception desk provided incredible guest service! If you have young kids, bring a stroller. Not only are the rooms and area for 18+, but you’ll also have special access to an adults-only pool and one restaurant in this area. Hello! It looks wonderful with lots of activities though more I have learned from.other trips can mean more to maintain. The beach is long (you can walk for miles) and wide and white. Wanted to make sure i am making the right choice of a resort. The hotel was great. From my visit, I really enjoyed the place and found it to be as an enjoyable experience as ever. Not sure who dropped the ball when but I’d just head back and ask to speak to a concierge. Some open only certain nights. Book Sandos Caracol Eco Resort, Mexico on Tripadvisor: See 20,769 traveller reviews, 21,890 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 282 hotels in Mexico and rated 4.5 of 5 at Tripadvisor. Do you have questions about the Sandos Caracol resort? Select Club area is from building 58 through until building 73. Room rates include meals and beverages at onsite restaurants and bars. Hi Sarah, nice blog… I just booked a double room at Sandos Caracol in the adults only select club area, would you know of a room number that I can request, off the ground floor and with nice views, PS we love the animals too. The next ‘jump’ was for kids I would say 6-8 (based on height) with 3 larger slides. 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